General Terms and Conditions of Sale

In effect as of 13.10.2026

Article 1 — Purpose

These General Terms and Conditions govern the contractual relationship between Passeport Rouge and its clients for Geneva naturalisation consulting services.

Article 2 — Services

Passeport Rouge offers two services: the OCPM pre-application (CHF 179.-) and full support / file preparation (CHF 879.-, flat rate). Prices are stated in Swiss francs, VAT included. Passeport Rouge never guarantees the OCPM's decision; official State fees are not included in these fees.

Article 3 — Payment

Payment is made online by credit card or Twint via Stripe. Payment is required before processing of the file begins. Passeport Rouge has no access to any banking data.

Article 4 — Delivery

Processing time is 48 business hours from receipt of all required documents and confirmed payment.

Article 5 — Refunds

Any refund request must be made before processing begins with a legal advisor. Once processing has started, the service is non-refundable. In case of a legitimate reason, Passeport Rouge reviews requests on a case-by-case basis.

Article 6 — Liability

Passeport Rouge is a consulting service provider. The final decision rests with the competent authorities. Passeport Rouge cannot be held liable for a refusal of naturalisation.

Article 7 — Governing Law

These General Terms and Conditions are governed by Swiss law. Any dispute falls under the exclusive jurisdiction of the courts of Geneva.

Article 8 — Droit applicable

Les présentes CGV sont régies par le droit suisse. Tout litige relève de la compétence exclusive des tribunaux genevois.